Security
Last updated: February 21, 2026
We take security seriously and design Candibly to protect customer data, call records, and scheduling information.
Security practices
- Encrypted data in transit using TLS.
- Role-based access controls for internal systems.
- Logging and monitoring to detect suspicious activity.
- Regular dependency updates and vulnerability reviews.
Data handling
We process call metadata and transcripts to deliver the service. Data is retained only as long as needed to support your account and reporting requirements.
Report a security concern
If you believe you have found a security issue, please contact us via the demo link and we will respond promptly.